Earlier this month we rolled new features into the Etix ticketing platform. One of the features we’re most excited about is a revamped client support portal that offers our clients even more help resources. The new portal contains the same help articles as the old Knowledge Base along with useful new features like private Q&A and powerful auto-searches.
The client support portal—an interactive manual for all things Etix—is housed within the Etix system so that you can have a seamless experience with our help resources. That means you’ll be able to answer your questions about the Etix system with the click of a button!
To access the support portal, simply log in to the Etix system and click the green “Help” button in the upper-right corner.
Kudos to our Training, Operations and Development teams for collaborating on this effort and bringing new resources to our clients. As always, we encourage our clients to take advantage of all of our wonderful training resources, including the new and improved client support portal and private training sessions.